Customer Resources

Email Setup Instructions


Microsoft Outlook

  • From the "Tools" pull down menu select "E-mail Accounts"
  • Select "Add a new e-mail account" and click Next
  • The Internet Connection Wizard will take you through the steps of setting up your new email account. You will need to enter this information:
    • Choose "POP3" as your server type
    • Your name: Your name
    • Email address: username@yourdomain.com (i.e. john@mydomain.com)
    • User name: your user name
    • Password: your password
    • Incoming mail server: mail.yourdomain.com
    • Outgoing mail server: smtp.yourdomain.com
      Or your ISP (such as PacBell, Verizon, Cox.net or Roadrunner) may require that you use their SMTP server. If this is the case, enter the outgoing server address provided by your ISP.
  • Click the "More Settings" button
  • Select the "Outgoing Server" tab
  • Check the "My outgoing server (SMTP) requires authentication" box and select "Use same settings as my incoming mail server"
  • Click "OK"
  • Click "Finish"

Outlook Express

  • From the "Tools" pull down menu select "Accounts"
  • Click on the "Mail" tab
  • Click the "Add" button and select "Mail"
  • The Internet Connection Wizard will take you through the steps of setting up your new email account. You will need to enter this information:
    • Display name: your name
    • Email address: username@yourdomain.com (i.e. john@mydomain.com)
    • Type of incoming mail server: POP3
    • Incoming mail server: mail.yourdomain.com
    • Outgoing mail server: smtp.yourdomain.com
      Or your ISP (such as PacBell, Verizon, Cox.net or Roadrunner) may require that you use their SMTP server. If this is the case, enter the outgoing server address provided by your ISP.
    • Account name: your user name
    • Password: your password
  • From the "Tools" pull down menu select "Accounts"
  • Click on the "Mail" tab
  • Click on the account you just set up and select "Properties"
  • Click on the "Servers" tab
  • Under the "Outgoing Mail Server" heading, check the "My server requires authentication" box
  • Click "Apply" and then "OK"


Outlook Express 98

  • From the "Tools" pull down menu select "Accounts"
  • In the Internet Accounts dialog box, click the "Add" button and select "Mail"
  • The Internet Connection Wizard will take you through the steps of setting up your new email account. You will need to enter this information:
    • Display name: your name
    • Email address: username@yourdomain.com (i.e. john@mydomain.com)
    • Type of incoming mail server: POP3
    • Incoming mail server: mail.yourdomain.com
    • Outgoing mail server: smtp.yourdomain.com
      Or your ISP (such as PacBell, Verizon, Cox.net or Roadrunner) may require that you use their SMTP server. If this is the case, enter the outgoing server address provided by your ISP.
    • Pop account name: your user name
    • Password: your password
  • From the "Tools" pull down menu select "Accounts"
  • Click on the "Mail" tab
  • Click on the account you just set up and select "Properties"
  • Click on the "Servers" tab
  • Under the "Outgoing Mail Server" heading, check the "My server requires authentication" box
  • Click "Apply" and then "OK"


Netscape Communicator

  • From the "Edit" pull down menu select "Preferences"
  • Click the plus sign (+) to left of "Mail & Newsgroups"
  • Click on "Identity" and enter:
    • Your name: your name
    • Email address: username@yourdomain.com (i.e. john@mydomain.com)
    • Reply-to address: username@yourdomain.com
  • Next click on "Mail Servers" under "Mail & Newsgroups"
    • Under "Incoming Mail Servers", click the "Add" button and enter:
      • Server name: mail.yourdomain.com
      • Server type: POP3 Server
      • User name: your user name
      • Password: your password
    • Under "Outgoing Mail Servers" enter:
      • Outgoing mail server: smtp.yourdomain.com
        Or your ISP (such as PacBell, Verizon, Cox.net or Roadrunner) may require that you use their SMTP server. If this is the case, enter the outgoing server address provided by your ISP.
      • Outgoing mail server user name: your user name
        Unless using your ISP's outgoing mail server.


Eudora Lite Windows

  • From the "Tools" menu select "Options"
  • Choose "Getting Started" and enter:
    • POP account: your user name
    • Real name: your name
  • Choose "Personal Information" and enter:
    • Return address: username@yourdomain.com (i.e. john@mydomain.com)
  • Choose "Hosts" and enter:
    • SMTP: smtp.yourdomain.com
      Or your ISP (such as PacBell, Verizon, Cox.net or Roadrunner) may require that you use their SMTP server. If this is the case, enter the outgoing server address provided by your ISP.
  • Choose "Checking Mail" and enter:
    • Mail server: mail.yourdomain.com
    • Login name: Your user name
  • Choose "Personalities"
    • Under the "Sending Mail" heading check the "Allow authorization" box


Eudora Lite Macintosh

  • From the "Special" menu select "Settings"
    • Choose "Getting Started" and enter:
      • POP account: your user name
      • Real name: your name
    • Choose "Personal Information" and enter:
      • Return address: username@yourdomain.com (i.e. john@mydomain.com)
    • Choose "Hosts" and enter:
      • SMTP: smtp.yourdomain.com
        Or your ISP (such as PacBell, Verizon, Cox.net or Roadrunner) may require that you use their SMTP server. If this is the case, enter the outgoing server address provided by your ISP.
    • Choose "Checking Mail" and enter:
      • Mail server: mail.yourdomain.com
      • Login name: Your user name
    • Choose "Personalities"
      • Under the "Sending Mail" heading check the "Allow authorization" box


Eudora Pro

  • From the "Tools" menu select "Options"
    • Choose "Getting Started" and enter:
      • Real name: your name
      • Return address: username@yourdomain.com (i.e. john@mydomain.com)
      • Mail Server (Incoming): mail.yourdomain.com
      • Login name: Your user name
      • SMTP Server (Outgoing): smtp.yourdomain.com
        Or your ISP (such as PacBell, Verizon, Cox.net or Roadrunner) may require that you use their SMTP server. If this is the case, enter the outgoing server address provided by your ISP.
    • Choose "Sending Mail"
      • Check the "Allow Authentication" box


Macintosh OS X Mail

  • From the "Mail" menu select "Preferences"
    • Click the "+" button and enter:
      • Account type: POP Account
      • Full name: your name
      • Email address: username@yourdomain.com (i.e. john@mydomain.com)
      • Click the "Continue" button
      • Incoming mail server: mail.yourdomain.com
      • User name: your user name
      • Password: your password
      • Outgoing Mail Server: smtp.yourdomain.com
        Or your ISP (such as PacBell, Verizon, Cox.net or Roadrunner) may require that you use their SMTP server. If this is the case, enter the outgoing server address provided by your ISP.
      • Check the "User Authentication" checkbox (unless using the outgoing mail server provided by your ISP)
        • Your username and password for outgoing mail server authentication are same as for the incoming mail server
      • Click the "Continue" button
      • Click the "Done" button